Took in my car for an alternator repair and from beginning to end the service was amazing. They offered me some refreshers and snack while i waited for the check in of the vehicle. They went through all details and gave me a ride back home which helps when you live on your own and only have one car. The fact that i was being informed by phone call and through texts at every progress point was important to me. Servicing rep was Gilbert, and along with the rest of the team, the customer service was incredible. Was recommended by my sister and i definitely recommend them to anyone. Great work
Thank you for the great review, David! We're thrilled to know our Super Service Team provided you with such excellent service and that you got to take advantage of all the amenities we have to offer! We look forward to seeing you when your next service is due :)
The shop is clean and workmanship first class.
Thank you for the review, Julie! If you need anything else, don't hesitate to give us a call :)
These guys are the real deal—they tell you straight up what's wrong with your car, no BS or upsell. Everyone up front is solid, but Deon has helped me both times and went above and beyond. I finally found a shop I can trust 100%. This is my go-to spot from now on! The free snacks are a nice bonus too.
A check engine light for a bad coolant thermostate became a major upgrade to decades of wear & tear on the under-carriage and suspension system on my 2004 Chevy Malibu. Dion was professional, informative, helpful and worked to get the best price possible. ReeAnn was charming and drove me home and picked me up when the car was read, which was a nice service. I had a good experience and would recommend Super Service.
This place was very helpful, accommodating, knowledgable, and professional. I especially want to recognize Joe and Gilbert (others helped me as well, but I didn’t get their names). There was one recommended service I thought was overpriced (unless I’m misunderstanding the current market), but otherwise the pricing of the other items was reasonable.
Thank you for the review, Ryan! We are happy to hear Joe, Gilbert and the rest of our Super Service Team were able to provide you with great service. If there is anything else we can do to enhance your satisfaction, please let us know. We look forward to serving you again soon!
They did a great job on my alignment. Especially since I have a lifted truck, they helped me get the right alignment while still maintaining proper clearance to ensure I didn’t rub. Highly recommend Placentia Super Center!
Thank you, Derrick, for your 5-star rating! We are thrilled to know that you had a great experience with us. If there is anything else we can do to enhance your satisfaction, please let us know. We look forward to serving you again soon!
Justice and Thomas were above and beyond professional and great service . Thank you guys will be back soon
Hey Yesenia, We're really glad to hear you had a great experience with us! Providing excellent and timely service is what we always aim for. If you need anything else, don’t hesitate to give us a call.
won’t ever come back
We apologize for the reasons that you left a poor review. Please contact our District Manager Don as we would love an opportunity to discuss you concerns. You can reach him at [email protected]
Very professional in ever way.
Thank you for the kind review, Lorraine! If you need anything else for your BMW X6, don't hesitate to give us a call :)
Thank you for the review, Md! :)