Took van in for new brakes, ended up leaving car for two days so they could make all repairs needed. Showed pics after assessment and ordered parts promptly. You never know what you are getting at mechanic but so far we are pleased.
Thank you, Brendan, for your review! We are happy to know that you had a good experience with us during the service of your Kia Sedona. If there is anything else we can do to enhance your satisfaction, please let us know. We look forward to serving you again soon!
Ricky was extremely helpful in explaining the breakdowns of the services received, what might be unnecessary, and in making sure I could get to an event and back despite missing the shuttle. Thank you very much!
Hey Winnie, Thank you for your wonderful review! We're thrilled to hear that our team was so helpful and that you appreciated our shuttle service. We look forward to welcoming you back for your next car service! :)
Good, quick service at a reasonable price
We take our responsibilities as "the friendlier & more helpful auto repair" very seriously and are thrilled to know we've lived up to that mantra for you, Jonah! Thank you for the kind words and top rating! We look forward to seeing you when your Honda Civic is due for it's next service! :)
The engine camshaft sensor i am a customer for is defective after installation.
I have taken my car to Placentia Super Service several times now and have always been happy with the service I received. I trust the service I get from them and appreciate the convenience of dropping my car off before I go to work.
Thank you for the great review, Lin! We are truly honored that you've entrusted us with the service of you Jeep Renegade time and again! We look forward to continuing to provide service you can trust with all the conveniences you need to keep your day going. We look forward to seeing you when your next service is due! :)
I can’t say enough good things about my experience with Ricky at Placentia Super Service. From the moment I brought in my 10-year-old car, Ricky was attentive, informative, and went above and beyond to make sure I understood every step of the repair process. He communicated with me throughout the entire repair, keeping me updated and making sure I was comfortable with all the decisions. What I truly appreciate is how this shop takes the time to prioritize what needs to be done, especially for an older vehicle like mine that requires ongoing maintenance. They break things down clearly, explaining each issue and why it matters, without ever pressuring unnecessary repairs. If you're looking for a mechanic you can trust to be honest, knowledgeable, and genuinely invested in keeping your car running safely and efficiently, I highly recommend Ricky, Joe and the team at Placentia Super Service!
We truly appreciate your kind words, Jessica! Thank you for this amazing review! You've highlighted everything we work so hard toward...Being knowledgeable, transparent, honest and fair are all top priorities at all our locations! We're so happy to know that Joe, Ricky and our team have provided all that and more with the continued service of you Honda CRV. We look forward to keeping the tradition going with your next service! :)
Samson is amazing. He did some shopping around for my engine mount and I'll definitely come back with a discount. Thanx!
Thank you, Kemi, for your 5-star rating! We are thrilled to know that you had a great experience with us. We look forward to serving you again soon when your Nissan Altima is due for it's next service! :)
You will be hard pressed to find any business whose customer service is as client focused and operating in good faith as Placentia Super Service. Especially Paul who treats each person who crosses his path as the most important person he has dealt with that day. When I came to them, to check something my husband was told at another shop, Paul came out to the parking lot, jumped in my car, educated me on the right information, cleared the issue, cautioned me about going back to a shop that seemed inept or lacking integrity, and sent me on my way. That is why I choose to take my business here. I have been missing good old fashioned, neighborhood service. Thank you for the checklist with photos and educational videos if needed service without the pressure to get it done NOW like other shops have done. Thank you PLACENTIA SUPER SERVICE for taking the stress out of servicing my car. With best wishes for continued success, Bridget Colby
Thank you for taking the time to post your wonderful review here as well, Bridget! We are truly appreciative of your kind words and look forward to being of continued service to you and your Mitsubishi Outlander! :)
Hi Leslie, Thank you so much for the awesome 5-star review! We're thrilled to hear you had a great experience at Placentia Super Service. If you ever need anything or just want to stop by and say hi, we're here at 643 S Melrose St.! Thanks again for your support! Best, The Team at Placentia Super Service
This shop is pretty amazing. Sampson is who helped me and he was very friendly and helpful. I will definitely be coming back for any future work.
Thank you for another great review, Adam! We are thrilled to know Sampson and are team provided you with such excellent service and look forward to being of service to you again in the future! :)