Great customer service. Appy with the results but the only thing is I was told I would receive a text with pictures of the parts that needed to be replaced and I didn't get any photos.
Hey Karen, appreciate your review! We're thrilled you had a great service experience. Sorry about the photo promise slipping through the cracks, though. We'll make sure it's smoother next time!
Not to take away from the other mechanics here, but Lorianna is amazing and went out of her way for me. I’ve got a 1 year old and a baby on the way, so errands are quite a challenge. I brought in my car for an oil change and asked about a smog check - she offered to take my car to get a smog check on a day they don’t usually do them, just to save me a trip. I almost cried, I was so grateful. I kept thanking her but I still feel like it wasn’t enough. It’s such a relief to have people help, and to know I can trust this place. Thank you! Definitely coming back!
Carrie, thank you for your feedback. We're pleased to have Lorianna as part of our team, and her willingness to assist you is a testament to our commitment to excellent service. Your satisfaction is our priority, and we'll continue to deliver top-quality service at Placentia Super Service.
PSS has been serving my car for years and has kept it right. The employees are always pleasant and the waiting area is very impressive. I will continue to go there.
David, your long-standing trust in Placentia Super Service means the world to us. We're grateful for your loyalty and glad to hear about our pleasant employees and impressive waiting area. We'll continue to provide top-quality service for your car in the future.
Really bad service. They wanted to charge me 10k for a 250 dollar for a ficm sensor I watched a YouTube video and did it myself
Sonny, your rating brightened our day! Thank you for choosing Placentia Super Service. If you ever want to share more about your experience or have any questions, we're all ears. We're here to make sure you have the best automotive service possible.
Placentia super service is a pleasant place to solve any car issues you have. I was concerned about my AC not emitting cold air and one of the service advisors had taken the time to research and tell me to bring my car back to the dealership for a warranty fix. Their service isn’t long and their office is clean with snacks. I had a pleasant experience changing my air filters.
Aileen, Thank you so much for your kind words about Placentia Super Service! We're delighted to hear that you had a pleasant experience with us and that our service advisors were able to assist you with your AC issue. It's important to us that our customers feel taken care of, and it's great to know that you found our office clean and enjoyed the snacks. We appreciate your trust in us, and we look forward to assisting you in the future. Safe travels!
I have been having my cars serviced at placentia Supper Service for over 10 years, and have always been completely satisfied with both the preventive and repair services they have provided.
Hello Jim, We greatly appreciate your continued trust in Placentia Super Service for the past 10 years. It's wonderful to hear that our preventive and repair services have consistently met your expectations. Your satisfaction is our utmost priority, and we're here to assist you whenever you need us. If you have any inquiries or require further assistance, please don't hesitate to get in touch.
Thank you, Steven, for leaving a 5-star review! We truly appreciate your feedback and support. In case you possess any queries, require extended aid, or have other matters necessitating assistance, don't hesitate to contact us. Our dedicated team is here to assist you.
Service is very friendly and quick. I really appreciate that they don’t to try to upsell and that they recommend only what the car truly needs. Also, the after ours pick up is so accommodating for folks who work 8-5 (me). Will definitely be coming back!
Hello Lizbeth, your feedback is greatly appreciated. We're pleased to know that you found Placentia Super Service's service to be friendly and efficient. Your recognition of our transparency in recommending necessary repairs is valued. The after-hours pick-up is a part of our commitment to customer convenience. Thank you for considering us for your automotive needs. Should you require further assistance, please don't hesitate to reach out. Drive safely!