Quick, attentive, friendly, and informative. That’s the best way to describe Placentia super service. Love coming here to any issues I have and won’t think about going anywhere else.
Thank you so much for your glowing review, Jacob! We're happy to hear that our team at Placentia Super Service provided you with quick, attentive, friendly, and informative service. We appreciate your loyalty and look forward to serving you for all your future automotive needs.
They got my starter replaced in a day. My only complaint is they charge a nonrefundable $150 diagnostic fee. At 90% of mechanic shops, this fee is waived or credited if you get the car fixed there. After spending $700, I would have expected for this to be waived.
Thank you for the feedback, Lucas. Unfortunately, we do not have the practice of waiving fees for diagnostic services. Our fees are carefully structured to ensure that we can maintain the highest level of quality and accuracy in the services we provide. We appreciate your support, Lucas, and look forward to seeing you again next time.
Do not go here. I brought my car and 1500 dollars later still have the same problem. This place should be investigated am sure am not the first one this has happened too
Dear Rick, We apologize for the reasons that prompted you to write a poor review based on our service. As it turned out, your concern was more complicated than originally thought. We made every attempt to accommodate you and we’re happy to help you in the future.
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Thank you for your thumbs up, Aaron! We strive to provide excellent service and ensure our customers leave satisfied. We appreciate your support and look forward to serving you again in the future. 👍
Placentia Super Service has been my top choice when I'm deciding who I'm going to trust with my car. They have taken good care of both my cars at a very reasonable price. I definitely recommend.
Thank you, Daniel, for sharing your positive experience with us. We appreciate your trust and we are committed to providing excellent service to all our customers.
The first time I’ve ever really trusted a mechanic shop. So many places try to get one over on you but these people are honest and thorough. They send you a detailed report (with pictures) of your car every time you come in and they’re extremely helpful and generous.
Thank you for sharing your positive experience with Placentia Super Service, AJ! It's always great to hear about honest and thorough mechanics who go above and beyond for their customers. Hope to see you again for another five-star experience from us!
Great service and wonderful staff.
Thank you for sharing your positive experience with us, R N! We're happy to know that you received great service from our wonderful staff at Placentia Super Service.
Excellent service! I needed my brakes done asap it was pretty bad. They repaired my brakes in a few hours and updated me about everything along the way no surprises. Great prices and quality service. I will be back if I ever need my car serviced again.
So glad we could help you out, Demy. Have a great week, and please give us a call if we can be of service :-)
Thank you for this five-star rating, Pam!
This facility is very well managed and is more predictable than most dealerships. They tell you what the problem is and how much it will cost to fix it. They also suggest future repairs without using any high pressure tactics. The repair was done quickly and delivered as promised!
Thanks for this positive review, Jerry! Have a great week and give us a call if you need anything.