The staff is very nice. The lobby is clean and they offer beverages and some snacks. They offer rides home if you need them (not sure if there's a mileage limitation).
Thanks for this five-star review, Asha! We are glad we could make your experience a positive one :-)
Noticed my radiator was leaking so I took it in here because it’s close to my house and has hood reviews. When I received the quote they wanted to charge me $875 for a factory OEM radiator. I went to the Chevy dealership and asked them how much a radiator is and the quoted me $475. So I looked at all the other parts too and everything was inflated 100-150%. I took the quote to another shop and they laughed at the amount of labor they quoted me which was nearly $1200. They overlapped many of the hours charging separate labor for the radiator and the hoses even tho it should be 1 job all together. When I confronted the service tech she said they offered price match guarantee but honestly I was so offended they tried to rip me off in the first place I’m taking my truck somewhere else and will never be back here. EDIT: Owner called me and apologized for the employees mistake. Refunded me my money for the inspection. Respectable move on the owners behalf. Customer beware and thoroughly check your quote before proceeding.
Blake, it's unfortunate to hear that you did not agree with our quote to repair your radiator. We understand that other places may have different pricing, but we can always guarantee quality. If you ever need help with your truck in the future, we'll be right here. -Bob C., Owner
Love using them as they have a wide array of years and models they can service. Their technicians are thorough and accurate, customer service is top notch, they aren't afraid to explain or answer questions and they also offer rides to return you home. Pricing is fair for the number and available services offered. Have had major work done on my Jeep Grand Cherokee '94 and a lot of minor maintenance issues I couldn't handle on my own.
Kyle, we are so glad we could serve you and your vehicles! We thank you for this thoughtful review and hope you have a great week! :-)
I chose this place after reading reviews from different mechanic shops. I felt like they had best reviews. Lorrie helped me out with getting the services I needed. She's definitely 10/10 great customer service. They did great job on my brakes, they haven't felt this good in years. I highly recommend them!
Omar, please come visit us anytime you need anything! We appreciate you leaving this positive feedback and hope you have a terrific week. :-)
All I can say is that I have never been to such an amazing place, and felt so welcome
Joshua, we are so glad you felt welcome here at Placentia Super Service! Please never hesitate to reach out to us if you need anything at all :-) We hope to keep your car healthy for years to come. Have a great week!
Thank you for this 5-star rating, J! We appreciate you :-)
Thanks for the five stars, Julio! Much appreciated. :-)
Being so busy and unable to repair my car myself I was leary about anyone working on my 1986 camry.but Benjamin reassured me he could get it handled. With the help of others at placentia super service my car was repaired quickly . I was informed often with pictures and completed jobs. The price was fair and I wasn't hassled to spend more money on other repairs. They gave me an itemized list of things I should fix urgently all the way down to not so urgent. I will be returning soon to address other issues with my car but this shop did NOT disappoint. Thank you
Thank you for the heartfelt review, Travis! It is our pleasure to serve our guests with reassurance, quick turnaround, and complete Digital Visual Inspections that clearly communicate what's happening with your Toyota Camry. We appreciate your trust and look forward to seeing you again at the next service visit. Until then, safe travels! :-)
I brought my Corvette in for an oil change & noticed that the facility was very clean & well organized. The waiting area is well stocked with snacks & drinks, & provides an excellent view of the service area. The technician’s working on my car were obviously very experienced & completed the work within a very reasonable time. Ben, the Service Advisor, was courteous, professional & ensured that only AC/Delco parts were used as replacements. A great place to deal with. I’ll definitely be back.
Ross, thank you so much for taking the time to write this thoughtful review. We do our best to make all of our customers comfortable when they come to visit us! Please don't hesitate to reach out if you need any repairs anytime soon. We appreciate your review, and thanks for supporting Placentia Super Service! :-)
From start to finish the employees were friendly knowledgeable and communicated wonderfuly. Will go back and slso refer to anyone local.
Thank you, Tarah for this review and your five-star rating! Hope you have a terrific weekend!