My mini countrymen service lights remind me to do service for engine and brake. I searched on map and found Placentia Super Service, I didn't try before but would like to have a try because it is close to me. I sent the car in morning and I have time so hang out in their waiting room which is equipped with air con, tv, bottle water and snacks. Finally they have a full check up with detailed report of somewhere that I didn't find problem before. They had changed engine oil and brake fluid for me, I was happy they found others problem too but I didn't handle it maybe next time. By the way I had a good experience with them, they used a German oil which was best fit to my car, I felf it was more powerful and faster reponse than I ever had! Recommended!
Hey Rick, Thank you so much for your detailed review! We’re delighted to hear that you had a great experience with us and that our waiting room amenities made your visit comfortable. It’s wonderful to know that the German oil we used improved your car’s performance. We appreciate your recommendation and look forward to assisting you with any future repairs or maintenance!
Hey Varinder, Thanks a million for the awesome 5-star review! We're thrilled to see you had a great experience at Placentia Super Service. Your support means the world to us! If you ever need anything, just give us a shout. Thanks again!
Paul is a knowledgeable guy and cares for customers needs. Very friendly service and I loved the waiting area. Joe did a good job with billing and details. I recommend this place.
Hey Daniel, Thank you for your kind feedback! We're thrilled to hear that Paul and Joe provided excellent service and that you enjoyed the waiting area. Your recommendation means a lot to us. We look forward to seeing you again!
The staff here are very professional and helped me a lot. There's also a free place to rest, which I'm very satisfied with.
Thank you for your 5-star review, Shelly! We're thrilled to hear that our staff provided you with professional and helpful service. It's great to know that you enjoyed our free resting area as well. We look forward to serving you again in the future!
The customer service here is top notch and is such a breath of fresh air compared to some other places I've taken my car to. I worked with Paul and he was fantastic, I will be back.
Thank you, James, for the five-star review! We're glad to hear that you had a fantastic experience with Paul. It's our commitment to provide top-notch customer service. We look forward to welcoming you back soon!
Placentia Super Service is the place you want to take your cars. Ricky was the one that helped me through the entire process and kept me updated. He made the process super easy and helped regarding our warranty. Our vehicle was fixed and returned in a reasonable time. Awesome service!!
Thank you for the wonderful review, Paulina! We're so glad Ricky was able to make the process smooth and easy for you, especially with handling the warranty. It’s great to hear that your vehicle was fixed and returned promptly. We appreciate your trust in us at Placentia Super Service and look forward to helping you again in the future!
Placentia Super Service is the place you want to take your cars. Ricky was the one that helped me through the entire process and kept me updated. He made the process super easy and helped regarding our warranty. Our vehicle was fixed and returned in a reasonable time. Awesome service!!
Thank you for the wonderful review, Paulina! We're so glad Ricky was able to make the process smooth and easy for you, especially with handling the warranty. It’s great to hear that your vehicle was fixed and returned promptly. We appreciate your trust in us at Placentia Super Service and look forward to helping you again in the future!
I found Placentia Super Service on Yelp and found the reviews to all be true: the service was speedy, the cost appropriate, and the staff were respectful, responsive, and efficient. The whole facility is very clean and they provide amenities like water, coffee, snack bars for customers waiting for their cars to be ready. Over all, a great experience.
Hi Cheryl, Thank you for the fantastic review! We’re thrilled to hear that our service, pricing, and staff lived up to your expectations. We take pride in maintaining a clean facility and providing amenities to make your wait more comfortable. It’s great to know you had a positive overall experience. If you need anything in the future, we’re here to help. Thanks for choosing Placentia Super Service!
I had a fantastic experience with Placentia Super Service from start to finish. I brought my car in for a check engine light and some overdue maintenance and they quickly identified a lot of problems within my car that had gone unnoticed by other shops. Paul did a great job of keeping me updated on the timing and repairs needed, and Joe was very helpful when I came to pick up the car and even changed my key batteries for free. Overall I’ve had the most positive, helpful, and friendly experience that I’ve had out of any auto shop I’ve gone to previously and will definitely make them my go to for future repairs!
Thank you, Eilish, for sharing your outstanding experience with us! We're thrilled to hear that you received top-notch service from Paul, Joe, and the team. It's wonderful to know that you were impressed by our attention to detail and customer care. We appreciate your kind words and look forward to serving you again in the future!
I never write reviews, but I have to make a review about Placentia Super Service their customer service, the management and overall quality of service is outstanding.
Thank you for taking the time to leave us such a wonderful review, Silvia! We are thrilled to hear that you had an outstanding experience with us. Your satisfaction is our top priority and we're delighted that our team provided you with exceptional service. We look forward to serving you again in the future.