Placentia Auto Repair

So helpful. Didn’t upsell at all - referred us well.

Excellent work at an excellent price! Cost half as much as the dealer wanted to charge. Highly recommend.

I’m the typical person that take their cars to the dealer for service and repair, but after very high quote from the dealer I decided to look to other repair shops. Oh I was glad to find them! Great costumer service, great prices, great all around. Thank you I highly recommend them.

Set up an appointment on their website and was able to make one within the hour, first thing on a Monday morning. My '07 Tahoe was starting to feel like it wanted to stall out and sounded horrible as I exited the freeway the evening before. Dropped it off at 8 am, and by 10 am I had a text with a link that took me to my inspection details and the health of my vehicle. It was noted with random misfire on cylinders #1 & #8, and recommendation said "need new motor". When I read that, I immediately called and spoke with Don. He then explained it at length with me. He said to him, it appears that a couple of the valve lifters collapsed and confirmed the cylinder misfiring. Worse case scenario a new motor that can be as expensive as $12K, but he couldn't be sure without taking it apart. Most of that price is labor. Which I had understood. Fast forward a few days.....turns out Don was RIGHT!!! While it was still about half of the original estimate, at least I didn't need a new motor. It was in fact the valve lifters and cylinder misfiring that was causing my vehicle to get sick. At first I had considered just not putting the money into it, however, I only have 75K miles on it, and I take really good care of the vehicle. Prices of new/used cars right now are nuts, and of course not having a car payment was considered. I am very happy with the work that was done, the ease of getting it there, looked at and fixed within a week, and especially the staff service of every employee I interacted with regarding this issue. Absolutely confident in their work and service and will absolutely use them again and again and again!!!!

I’m so happy I found this business! Everyone from front desk to mechanics! They were all so nice, and extremely professional!!! My car is over 20 years old, and thanks to them will continue to run great! Thanks so much for a great experience! I will continue to take my car, and spread the word to friends/family! I was going to Firestone, and will never go back!

Lorianna was amazing! She explained everything throughly and really appreciated the photos.

Placentia Super Service performed maintenance and repairs on an older, high milage vehicle that had been neglected. Repairs were done efficiently, on time and on budget. I will use them again to maintain my other cars. A special shout-out to Joe Aguilar for his excellent customer service.

Quick clean and done be back soon

The staff is very nice. The lobby is clean and they offer beverages and some snacks. They offer rides home if you need them (not sure if there's a mileage limitation).