I was treated with excellent customer service here at Placentia Super Service. Everyone was very helpful and my car runs like new. I am very happy I came here and will going forward for any future maintenance.
We are always happy to be of service. Thanks for your support and have a great day! 😄👍🏻🚘
Had a good experience with routine maintenance, very impressive customer service and beautiful customer area inside (free drinks, little lounge area, charging stations), they even offer drop off / pick up services. My only gripe is they forgot to return my key lock, thankfully its just down the street. Other than that, amazing place and highly recommended.
Thanks for allowing us the opportunity to serve, and have a super day! :-)
Best place ever.
Happy Monday, Paul, and thanks for the kind words! :-)
Placentia Super Service is quick and simple. Their staff is super friendly and informative, specifically Lorianna, who helped me to understand exactly what was going on with my car. I’ll be sure to use their services in the future.
Thanks for the kind words, Alicia! It is our pleasure to serve. Thanks for placing your trust in our team, and have super weekend! :-)
They are very friendly & honest- very professional. No pressure
Thanks for coming in to see us. It's our pleasure to serve. :-)
Thanks for the five stars, Brandon. Much appreciated. :-)
I needed an oil change on my 2014 Acura MDX and brought it here, and also asked them to diagnose a minor new noise I was hearing. The receiving service was friendly, and they have a nice waiting room. They could also take my appt promptly, which I appreciated, and they performed the work on time. The significant disappointment I had, was the list of recommendations they came back with. It was nearly $4k for a series of recommendations that all felt pretty borderline or even ahead of when the service was needed, for a car that is performing well. And none the recommendations fit with the noise I was hearing, so that still feels undiagnosed. I would have really appreciated a more nuanced approach on recommendations that made me feel like they were looking out for my interests, rather than their own bottom line. Probably won’t be visiting these guys again.
Thank you, Stephen, for the constructive feedback. We appreciate it, and will talk to our team about a more nuanced approach to recommendations. For the record, we share all the details about what your car needs so you can be informed, make intelligent decisions, and your car will last longer. Our pricing reflects the extra attention we dedicate to each repair, the extra care, and our nationwide warranty, should a problem emerge. We hope to earn your trust again in the future and wish you safe travels.
Thank you so much! It is our pleasure to serve. 😄👍🏻🚘
Workers are very friendly and professional
Thank you, Glenny! Your feedback means a lot to our auto repair team. :-)
The real thing. Honest, efficient repair shop. Nicely updated offices with well itemized estimates and invoices. Not a hint of b.s. Refreshing customer service. Highly recommended. Text and phone efficient. You get full explanation via report, photos and knowledgeable front desk help.
Thanks for the kind review, Ann, about your experience with us. We aim to please. :-)