Unfortunately, this last visit was the worst experience I have had at this shop. It's very unfortunate because they had great customer service, paid attention to my concerns, and communicated in a timely manner. Today I was assigned to Joe, who could care less of what I had to say. He had zero customer service, zero communication skills, and just a terrible attitude. I have been coming for the past 2 years because of the great and welcoming customer service I experienced each time. Again, very unfortunate how 1 person could tarnish the reputation of a business. He caused me to loose the trust I had in this business therefore I will no longer be brining my car here.
Thanks for coming in to see us. We are glad to assist. 😄👍🏻🚘
- Placentia Super Service