Place was very professional, cautious, and caring towards their customers.
Thank you so much for the kind words, Rachel! We appreciate you. 🚘😀👍
I came here to take part in engraving my catalyst converter sponsored by Placentia Police Dept. Thank you ever so much to Placentia Super Service and the Placentia Police Dept along with Tokyo Auto and YL Automotive to have this event!
It was a special moment for sure, Erika, and my team and I were proud to have taken part in it. I hope you cherish your engraving! Please reach out if you need anything else for your vehicle down the line. -Bob C., Owner
Neil, we appreciate you taking time to leave this review. Don't hesitate to contact us if we can lend a hand with anything else. -Bob C., Owner
We appreciate your review, Christine! Give us a call if we can be of assistance in the future. -Bob C., Owner
Glad we had the chance to help, George! If you ever need anything else, don't hesitate to contact us. -Bob C., Owner
Thanks for the five stars, Marcus, and have a great week! 👍🏻😄🚘
It took 3 hours for an oil change, replace windshield wipers and hood struts. I brought them the hood struts. They said the parts were defective. They ordered the part, I brought my car back (2nd trip) those were defective too. They have ordered yet another set and i have to come back a 3rd time - as if i have all day to sit in their lobby. I am deeply disappointed and the part is too expensive for such a run around.
If not for those parts, Angela, we could've gotten you back in your vehicle and back on the road much sooner. I apologize for the inconvenience. My team and I know that your time is precious, and that's why we want this to be resolved as quickly as possible. The moment your parts arrive, we'll give you a call. -Bob C., Owner
Donna, we're really happy to see your review! Give us a call if we can ever assist you with anything else. -Bob C., Owner
They're the best I will always go there it gets no better than Placentia super service
I'd say it gets no better than this great review, Janet. My team and I are so grateful to be able to service your car and get you back on the road as quickly as possible. Feel free to reach out if there's anything else you need. -Bob C., Owner
Alex Lakis was a great service advisor! He was honest, polite, and very conversational. The other service advisors were also very kind and polite. The mechanics, along with everyone got my 2004 F250 Super Duty Diesel working in top condition WAY faster and cheaper than having my truck serviced at the Ford dealers! We will definitely use Placentia Super Service for all of our future service needs.
Your truck should have no trouble getting you wherever you need to go now, Rudolph. Fords are definitely built to last, and I'm happy Alex and the rest of us were able to make that more apparent during your service. Just swing by the shop if you need a tuneup down the line. -Bob C., Owner