4

Thanks for allowing us the opportunity to serve, Sean. :-)

- Placentia Super Service
5

Thank you, Dirk, for the five stars! :-)

- Placentia Super Service
5

Thanks, Tai, for coming in to see us! :-)

- Placentia Super Service
5

Thank you, Todd, for allowing us the opportunity to serve. :-)

- Placentia Super Service
5

Happy Friday, Michelle! Thanks for allowing us the opportunity to provide you with super service. :-)

- Placentia Super Service
5

Thank you, Thomas. We hope you have a fantastic week! :-)

- Placentia Super Service
5

Thank you, Ron, for coming in to see us. We hope you have a super weekend! :-)

- Placentia Super Service
1

Owfull service they just want people to come in. They don't listen to the customer.

Sorry, but we could not find your name in our system, Ismael. It is always our goal to help a customer out quickly and add them to our schedule. Also, it always our goal to stay in communication with our customers throughout the process by text and phone communication along the way with a digital picture inspection that is generated with every vehicle. Our team knows that when a guest comes in, we have to make sure to note all the concerns with the vehicle and address all of those issues as quickly as possible. Here's wishing you safe travels and the ability for you to find a shop that is dedicated to those same ideals.

- Placentia Super Service
5

Very attentive and upfront with everything since I started taking my vehicle to them. They are always available to take your call and getting an inspection report via text with images is great!

Thanks for the heartfelt review, Phil. You’ve made our whole day! Thanks for placing your trust in us. :-)

- Placentia Super Service
4

Edit: The manager was friendly and apologized for the lack of communication. He gave very sensible reasons to make me think the service I received was a one-off mistake. He was also willing to explain pricing and go over how they strive to provide good service. Overall, I think it would be worth coming again, they may not be the cheapest but they do care about their customers --- Staff is friendly but will not return your calls. It takes them a whole week to inspect my vehicle and then they wrote me a $7k dollar estimate and well over half of that was labor. The diagnostic was partially done and the prices are insane. buyer beware

We really appreciate your business, Dominik, and sorry to see that we let you down this time. Poor communication is not what we expect for our guests, and we know we can do better. We will be having a meeting this week with our team to discuss your review so we can avoid making these mistakes again. We hope that sometime in the future, we can regain your trust. Again, thank you for your much-appreciated feedback.

- Placentia Super Service
Placentia Super Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Placentia Super Service (714) 528-1828 if you have any issues in accessing any area of our website.