Had a small issue at first but they made everything right, I left a happy customer
Thank you so much for your feedback! I am glad the guys were friendly! We discussed this feedback today in our meeting and found this was a complete mistake in communication to install your guard plate. We will be happy to install the guard you mentioned at no charge.
Thank you for the opportunity to serve, Kathyan. :-)
When I saw that the splash shield under my car was dragging on the street, I knew I should get it fixed right away. I called Placentia Super Service and was able to get it repaired the same day. Michael was super friendly and helpful. He recommended a couple other repairs, but I didn't get anything else done that day. The next week, I called AAA because my car wouldn't start. George from AAA replaced the battery and recommended that I check the alternator, so I went back to Placentia Super Service. The alternator was OK, but the car still needed other repairs (because it was old and I ran over a tire on the freeway years ago and never got it fixed properly at another repair shop). Michael remembered me and I started talking to him about buying a new used car. He said Placentia Super Service offered prepurchase inspections for $120. That sounded like a great deal, since buying a used car would save me thousands. After doing some research, I found a used Honda Civic that I liked, and the guys from Auto Republic took it to Placentia Super Service for an inspection. Placentia Super Service did the inspection and texted me a link to the results (so convenient!). I bought the car the next day. I couldn't be happier with my new car, and I want to thank everyone at Placentia Super Service for giving me peace of mind knowing that this is a good car that will last for years, especially since I will be taking it to Placentia Super Service for all of its routine maintenance. Thank you so much!
Yay! We are thrilled your pre-purchase inspection helped so much. Enjoy your new used car, and we’ll see you next time it needs service. 😄👍🏻🚘
I took my car here about two weeks ago. I thought there was something really wrong with my car. I bought it at Ford Auto Nation. It is a 2014 Mazda Grand Touring. Ford told me to honor my extended warranty I bought that I had to bring it to them or pay $100.00. I had an appt. with Ford. When I got there I told the gal I would wait for my car. She came back flustered. She said she could offer me a ride home but no loaner car til they got the diagnostic report from mazda. I said well call them. She came back with, Mazda is two or three days backed up. She wanted me to leave my car to sit for two days.. & no loaner. What!!! Ford couldn't do a diagnostic??? I left & took my car to Placentia Super Service. They did me hood with my Mercedes so that's where I went. When I walked in, Alex was at the desk. I told him my fears about my car. What happened at Ford. Alex said he would go thru my warranty & had me in a loaner car in twenty minutes. Alex was extremely nice and informative. I received a diagnostic via my email that told me almost everything. Alex said they tried to find anything wrong with my car & they couldn't. Just the air filter in the cabin & the other air filter under the hood. I felt my car was too clean to be true, but Alex set my fears to rest that I bought a great car. My warranty in tack. My car runs great. Alex showed me how to use stick shift mode on my car. Super nice guy... I made it to the river that weekend because this shop made it happen. Ten star rating in my book. Best Shop Ever!!! Debra T
Thank you so much, Debra! Your praise means the world to our auto repair team. 😄👍🏻🚘
Excellent service. Will recommend all others! Will definitely return!
Thanks for the five stars, Scott. We appreciate you. :-)
I have a paranoia / phobia of mechanics. These guys eased my fear and performed a great service. I'll be back.
Thanks for placing your trust in our auto repair team, David! We are so happy that we eased your fears around mechanics. Happy Halloween and stay healthy! :-)
Wiper blades replaced, also did 60 point inspection
Thank you so much, Katherine, for the five stars. We appreciate your feedback. :-)
Everything was great but they told me there was something wrong with my axel. It’s a new car so I took it to the dealer and they said nothing was leaking from axel but place that did the oil change left a mess on the axel. Now I don’t know who to believe. I either have something wrong and the dealer didn’t see it or Placentia Super Service was wrong.
If you still have questions or concerns about your car, please feel free to give us a call or stop by anytime, Annalisa. The last thing we want is for you to be left guessing on the safety of your vehicle. We hope to hear from you soon. -Bob C., Owner
Thanks for the five star review, Michael. We appreciate you. :-)
Thank you so much for the five stars, Jhun. We appreciate you. :-)