Staff is friendly and helpful. Only had an alignment done but seems like this shop does good honest work. Waiting room is updated and nice, and fully stocked with snacks and drinks. It also has a big window into the shop where I could actually view my car being worked on. There was an error on my paperwork afterward but they’re on top of things and called me before I even got back home. A corrected version was then sent to my email. The error did not affect the work that was done. I would recommend.
Thanks for sharing your experience, Taylor, and your recommendation. We appreciate you so much! Have a super weekend. :-)
Thanks for making our day with this great review! We appreciate you, James. :-)
Thank you, Casey, for the five stars! Have a super week. :-)
Came in for smog check. In and out in about 15 minutes. Very friendly staff, nice comfortable lounge with complimentary snacks and drinks. AAA discount available too! Highly recommend.
Happy Monday, Brian! Thanks for the five stars, and have a great week. :-)
Thanks for the five stars, Austin! Have a super weekend. :-)
My experience was wonderful as usual
Thank you so much, Amy! We appreciate your ongoing support and wish you a lovely weekend. :-)
Thanks, Arlene. We hope to provide a five star experience next time. :-)
Had a small issue at first but they made everything right, I left a happy customer
Thank you so much for your feedback! I am glad the guys were friendly! We discussed this feedback today in our meeting and found this was a complete mistake in communication to install your guard plate. We will be happy to install the guard you mentioned at no charge.
Thank you for the opportunity to serve, Kathyan. :-)
When I saw that the splash shield under my car was dragging on the street, I knew I should get it fixed right away. I called Placentia Super Service and was able to get it repaired the same day. Michael was super friendly and helpful. He recommended a couple other repairs, but I didn't get anything else done that day. The next week, I called AAA because my car wouldn't start. George from AAA replaced the battery and recommended that I check the alternator, so I went back to Placentia Super Service. The alternator was OK, but the car still needed other repairs (because it was old and I ran over a tire on the freeway years ago and never got it fixed properly at another repair shop). Michael remembered me and I started talking to him about buying a new used car. He said Placentia Super Service offered prepurchase inspections for $120. That sounded like a great deal, since buying a used car would save me thousands. After doing some research, I found a used Honda Civic that I liked, and the guys from Auto Republic took it to Placentia Super Service for an inspection. Placentia Super Service did the inspection and texted me a link to the results (so convenient!). I bought the car the next day. I couldn't be happier with my new car, and I want to thank everyone at Placentia Super Service for giving me peace of mind knowing that this is a good car that will last for years, especially since I will be taking it to Placentia Super Service for all of its routine maintenance. Thank you so much!
Yay! We are thrilled your pre-purchase inspection helped so much. Enjoy your new used car, and we’ll see you next time it needs service. 😄👍🏻🚘