I took my car here about two weeks ago. I thought there was something really wrong with my car. I bought it at Ford Auto Nation. It is a 2014 Mazda Grand Touring. Ford told me to honor my extended warranty I bought that I had to bring it to them or pay $100.00. I had an appt. with Ford. When I got there I told the gal I would wait for my car. She came back flustered. She said she could offer me a ride home but no loaner car til they got the diagnostic report from mazda. I said well call them. She came back with, Mazda is two or three days backed up. She wanted me to leave my car to sit for two days.. & no loaner. What!!! Ford couldn't do a diagnostic??? I left & took my car to Placentia Super Service. They did me hood with my Mercedes so that's where I went. When I walked in, Alex was at the desk. I told him my fears about my car. What happened at Ford. Alex said he would go thru my warranty & had me in a loaner car in twenty minutes. Alex was extremely nice and informative. I received a diagnostic via my email that told me almost everything. Alex said they tried to find anything wrong with my car & they couldn't. Just the air filter in the cabin & the other air filter under the hood. I felt my car was too clean to be true, but Alex set my fears to rest that I bought a great car. My warranty in tack. My car runs great. Alex showed me how to use stick shift mode on my car. Super nice guy... I made it to the river that weekend because this shop made it happen. Ten star rating in my book. Best Shop Ever!!! Debra T
Thank you so much, Debra! Your praise means the world to our auto repair team. 😄👍🏻🚘
Excellent service. Will recommend all others! Will definitely return!
Thanks for the five stars, Scott. We appreciate you. :-)
I have a paranoia / phobia of mechanics. These guys eased my fear and performed a great service. I'll be back.
Thanks for placing your trust in our auto repair team, David! We are so happy that we eased your fears around mechanics. Happy Halloween and stay healthy! :-)
Wiper blades replaced, also did 60 point inspection
Thank you so much, Katherine, for the five stars. We appreciate your feedback. :-)
Everything was great but they told me there was something wrong with my axel. It’s a new car so I took it to the dealer and they said nothing was leaking from axel but place that did the oil change left a mess on the axel. Now I don’t know who to believe. I either have something wrong and the dealer didn’t see it or Placentia Super Service was wrong.
If you still have questions or concerns about your car, please feel free to give us a call or stop by anytime, Annalisa. The last thing we want is for you to be left guessing on the safety of your vehicle. We hope to hear from you soon. -Bob C., Owner
Thanks for the five star review, Michael. We appreciate you. :-)
Thank you so much for the five stars, Jhun. We appreciate you. :-)
Thanks for the review and have a great Columbus Day! :-)
They were super friendly! Did a great job! A little pricey, but the customer service they gave makes it totally worth it!
It was a pleasure helping you out, Jessica! Thanks for choosing to come to our team, and we'll always be here whenever you need us in the future. -Bob C., Owner
Thanks for the five stars, and have a terrific weekend! :-)