Brought my car here to have my head gasket fixed. The shop did a great job at fixing the issue, however, they forgot to replace a part so I had to bring my car in again to have the part changed out. The second repair was covered by the warranty they issue on their repairs so I didn't need to pay anything out of pocket. It would have been nice to have it all fixed the first time around, but all in all a good shop, they will take good care of your car.
Thank you for allowing us the opportunity to make things right, Sam. Yes, we also wish we had not made a mistake, and for that we apologize for the inconvenience. That is why we proudly stand behind our warranty in case situations like these occur. Safe travels and stay healthy, friend. :-)
I have an older model MZB that I love. Not easy to find a shop that understands European cars. Not easy finding a shop that won't oversell. I feel now that I finally found a shop I can trust. Placentia Super Sevice diagnosed my engine problem properly, took the time to explain it to me and answer all my questions, fixed it timely and at a reasonable price. Although they are 40 min from my house, I will use them for all my car repairs from now on.
Thank you for finding us, Torin. It is an honor and a pleasure to serve you and your Mercedes, which we love, too! We are delighted to have you as a client and we look forward to seeing you again at the next service visit. Enjoy your weekend. :-)
I love this shop. The staff is incredibly honest and helpful. I know I can trust them not only with my car but my 20 year old sons car.
Thanks for the five stars and for placing your trust in our auto repair team. :-)
The only place I'll trust with my car. The owners and their staff are incredibly friendly and hard working. They tell you exactly what needs to be done and how much it will cost there's no run around or surprise charges in the end. From a brand new transmission to an oil change they make the experience easy and I know i can always trust their work. Thank you again!
Thank you, Ashley, for your trust. Your kind words make our whole team proud to serve. Have a terrific week!
I absolutely love this place. My wife and I have been looking for several years. After going to other places that cheat us or do a lousy job, we have *FINALLY* found our shop. The service is great and the quality of work is second to none! We love Placentia Super Service and will be coming back for all of our automotive needs!
Thank you, Robert, for finding us. We are delighted to serve you both and welcome you into our family of valued guests. Have a terrific week! :-)
Thank you for the great rating, Josh! Have a super week. :-)
Thanks for the five stars, Travis! We appreciate you. :-)
Thanks for the five stars, John. Have a lovely weekend! :-)
I came in to get my indicators repaired because the handle broke off luckily they were able to Find a part and install it the same day best service I’ve ever had.
Thanks for the positive feedback, Danny! We appreciate the opportunity to serve. :-)
Friendly and knowledgeable, I had complete confidence in their diagnosis of my car and what needed to be done. I especially like the no pressure approach to suggested repairs. Will definitely be coming back for my vehicle repair needs.
Thank you, Eric. We appreciate you placing your trust in us and we look forward to seeing you again at the next service. :-)