Thanks for awarding our auto repair team with five stars, Allen! We appreciate your support. :-)
We brought our vehicle in to get a second opinion because we were told from another shop that the transmission was leaking in multiple places & needed replacement immediately. Placentia Super Service performed a full inspection & explained all issues that they found needed attention. They did not find anything of major concern with the transmission like we were told! Pricing was reasonable & the time frame for repair was fairly quick. The convenience of having a $10 rental while the car was in their shop was great help. Our car has been running very smooth & we are very happy with the quality of service that Placentia Super Service provided! Jasper was incredible help from beginning to end! We will definitely be coming here for future services for both of our vehicles! Highly recommended!
Thank you so much for the heartfelt review! We appreciate your kind words and we wish you a very Merry Christmas. See you again at the next service. :-)
I recently had an oil change done and Toyota service they let me know my Prius had a leak in the timing cover, 1800 repair job. I knew I had a warranty on my vehicle from CarMax so I called them and they were slammed for the holiday but they work with partner auto shops. Placentia Super Service was on the list. I talked to Don and he assured me my warranty would cover the repair. Everything was done so swiftly and smoothly dropped off my car and received text message alerts on my vehicle progress. They also found my front struts needed repair and Don told me not to worry they got the ok from my warranty to also fix the issue. So 3800 hundred later my deductible cost was 50 dollars I was amazed by all this. Usually you have to fight with warranty companies because nothing in life goes this smoothly. Thanks Don and Placentia Super Service you guys took great care of me and I'll definitely be back for future oil changes you earned my business
We work hard to take the stress out of your auto repair needs and we are so pleased that was the case with your Prius. Thank you, Alyssa!
Hi! . The service is excellent and fast I liked. Mrs.Mc Dowell.
Thank you so much for your support, Mrs. McDowell. Merry Christmas and Happy New Year! :-)
Placentia Super Service has a wonderful staff and they are very professional. What I appreciate the most about the staff is that they are very accommodating and helpful when there is any type of emergency. I totally trust this establishment and I am a faithful customer. I highly recommend this business to anyone.
Thank you so much, Ernie. It was a pleasure serving you and your Mercedes, and we are honored to have your trust. Happy holidays to you and yours! :-)
Thank you for the five-star review, Jim and Jeannie! We appreciate your support. Happy holidays! :-)
Thanks for awarding our auto repair team with five stars, Jim. We appreciate you and wish you a wonderful holiday season! :-)
This is great place you don't have to be celebrity they treat everybody nicely thank you Bob you are the best they fix my car the first time
Thank you, Juan Carlos! We wish you a very Merry Christmas and hope to see you again in the New Year! :-)
Updating my review from 1* to 5* Like everyone i read the good review regarding this place so called them on Wednesday to get the quote for brake repair. Luckily Bob picked my call, Bob reviews are great in here , and he did assist me with all the questions very professionally. So after talking i knew like everyone else i will also get great customer service and went ahead and asked for availability to have my break check and then repair. Bob quickly looked into his calendar and told me Saturday 10:00AM is open slot. Perfect i booked that. Today i went there at 10:00AM, guess what??? They say we have wait time of 2-3 hrs . I was like I talked to Bob and have appointment and the person says well we didn't knew if you gonna show up ..!!! I'm like what???? (If you think people will never show up appo then please don't bother to give them any appointment just ask them for walk-in) Update: I got the call from Bob asking why I left the shop as he came to shop around 10:15AM and when he asked his staff regarding me,as i was the first person on his list of appointments. I told him what happened at shop and he was very disappointed as client having appointments gets the priority. Bob quickly reschedule my appointment to 11am. Luckily i live near to this place and plus my initial impression of Bob was good I thought to give another chance. I show up at my scheduled time and was greeted very professionally by Bob. They ran the safety inspection for my brakes and shared me a digital report (Great software). My car needed Brake replacement and new rotors. Price was reasonable and Bob said parts can be available in 15min if i want to go ahead with the job. I was happy with the service and trusted him so went ahead and initited repair work. I had concerned regarding my air conditioner as well so asked Bob if he can check. He took care of that and said that's there freon leak due to a Part and they can replace it with No cost. (Very much appreciated) Overall it was a very pleasant experience like i wanted and what everyone else has talked about in the reviews. Bob earned my business and would definitely recommend this place. I can say Bob was very professional right from the time i first talked to him over the phone till i met and my car was fixed. In fact he's the person who's concerned for client car that needs brakes repair as anything can happen on road if brakes needs attention. Fun Fact: Bob looks like Chandler Bing.
Thank you, Bhavik, for taking the time to leave us such a heartfelt review. We are honored to have earned your business and will do what it takes to keep your trust.
I came in looking to get my oil changed and look at some estimates for possible repairs needed. Jasper was helpful, friendly and let me tune into The Office while I waited. Great service, and fast repair.
Thank you, Emilio!