Galit, we're grateful for your review. Just let us know if we can lend a hand again. -Bob C., Owner
Bob and his team are amazing, top notch, honest people!! They are true experts in this field and I never felt pressured to get something fix that was not needed. They even took the time do an entire health/report card on my car with video documentation. I have never seen that before from any other mechanic shop. This team is honest, experienced, and very reasonably priced considering all that they provide and all the work they put into your cars. I would totally recommend Placentia Super Service to everyone and do!!
Highly Recommended! I am thankful to have found and Honest, kind auto repair shop. I had an estimate of work for a belt from a shop in Norco that said they could do this job for only $250.00. We brought the car to Placentia Super Service and they charged a fraction of that. My business will return to this establishment and I will recommend this business because of their quality customer service. Thank you Bob. Andrew & Team!
I went in about 2 weeks ago. I felt jerks in my car all the time for months and took it to a few places that pretty much made me feel like I was crazy. I came here because I am new to the area and my friend recommended it to me. It was an amazing experience! They figured out what was wrong, gave me a reasonable price, plus they gave me the price BEFORE doing anything! My car has been running great since then. I will definitely come back for all of my car needs. Also, they send texts and such to get in touch with you which is very helpful! Finding a good mechanic is hard and I'm so glad I found one by my new home!
I am writing this review to retract the 1 star review i posted on 11/27/18. I was very quick to only post what i felt at the time, which after 24 hours, i now know was caused by my having major issues with my car, having to take a day off without pay, and personal issues that made it necessary to find a new mechanic i shouldnt have taken it out in my review. And i want to say after 24 hours and after speaking with Bob, one of the owners, today, i was completely wrong in my previous post. I want to thank Bob and also apologize to Don because as it turns out, they are both stand up guys and i will be happy to bring my car there anytime. Today was a very positive experience and i was made to feel like my business matters but most importantly i see that when i chose to call them i chose right. Again, i had a bad day yesterday all around but Placentia Super Service handled my needs in a professional way and i am grateful to have them in the future for all my automotive needs. Thank you Bob for being a great guy and i look forward to future business. And Don, i hope you accept my apology.
It was an absolute pleasure to get the work you needed done, Kerry, and the fact that you came back to update your review means the world to us. Thanks so much for taking the time to write this and for all of your support. We'll be here if you ever need a hand in the future. -Bob C., Owner
I took my car here for the 1st time on a referral from Carmax. I was very impressed with the shop the staff and the work they did to my truck. These guys are honest and the real deal. Especially in an industry where there are a lot of scam artist. Not these guys they are thorough and explain everything to you. My new shop.
I have been going here for over 8. 8 years and I get nothing but good service. best best shop in my money, I'm a lifelong customer. They ate honest and up front no scams
Will, I appreciate the vote of confidence! Those words mean a lot, especially in an industry where that's everyone's primary concern. No matter what, our first priority is your comfort and knowledge. Thanks for supporting us! -Bob C., Owner
I’ve been here multiple times for various car repairs and service. Everyone who works there is friendly, honest, and efficient. They do everything I used to get done at the dealership, but with more personal attention and care. Their prices are appropriate and reasonable; they didn’t try to charge me extra or more than what’s standard for their time and parts. I’ll be back!
Amy, I'm always thrilled to help you out. No matter what it is, we're happy to do the best we can to make it work for you. Thanks for being part of our family! -Bob C., Owner
My first time using their service and had a very pleasant experience. Work was completed on time and done professionally. People were friendly and waiting area was clean and comfortable.
Thank you so much, Scott, for giving us a try. We always aim to please and we're glad we hit the target. Have a super week! :-)
Professional and courteous service at a great price! Will definitely be back.
Thank you so much Sonia! I’m glad we were able to help!